Welcome to the vibrant world of Fiji’s outsourcing industry! As businesses of all sizes, from agile startups to established multinational corporations, increasingly leverage outsourcing to fuel growth and enhance customer satisfaction, the market is witnessing significant expansion. Notably, organizations from Australia, New Zealand, and the United States are increasingly choosing Fiji as their outsourcing destination. Fiji’s unique combination of cultural affinity, time zone advantages, and exceptional customer experience makes it an attractive choice for businesses seeking reliable and effective solutions. Companies recognize that outsourcing enables them to focus on their core competencies while accessing specialized expertise and resources, ultimately driving operational efficiency and service quality.
Fiji’s outsourcing providers are strategically positioning themselves to offer a wide range of specialized services, including Contact Centre support, Human Resources, Finance and Accounting, and IT Helpdesk solutions. The Council proudly showcases its members, who are ready to help you assemble your dream team. Our active members span diverse sectors, including Voice Technology, Call Center Operations, Back Office Operations, Airline Reservations, Worldwide Freight Shipping, Building and Infrastructure, Government Services, Insurance, Banking & Finance, Debt Collection, Virtual Human Resources, Telecommunications, and Sales & Marketing. Explore our members below by segment to discover their services and how they can elevate your business.
Business Process Outsourcing Providers
Technology Partners
Infrastructure/Investment Facilitators
Offshore Operations
Testimonials
Alan Graham
Chief Commercial Officer
Mindpearl
"Mindpearl highly values our relationship with the BPO Council and we work together to ensure recognition and awareness of Fiji as a centre of excellence for contact centre and Business Process Outsourcing on a global level."
Brad Russell
Director & Co Founder
Our Pacific Office
"Being a member of the BPO Council of Fiji provides a solid network of like-minded business associates where we can share ideas and as a group grow the BPO Industry in Fiji."
Faiyaz Khan
General Manager
Greymouse
"The council has been very highly advocating about Fiji as an Outsourcing Destination that has drawn interest from many international businesses and this has been increasing visibility of our company."
William Crosbie
Managing Partner
HLB Mann Judd (Fiji)
"One of our greatest strengths as a modern economy is the development of call centres and outsourcing because it uses our greatest resource — The people. The BPO council is the gateway that ensures we collectively work together for a common goal and become major contributor to Fiji’s economy."
Donita Tuilevuka
Marketing Executive
Digicel Group
"Digicel is delighted to have established and continued relationship with the BPO council. We are happy to continue working together with the council in their efforts to provide world-class outsourcing services on an international platform."