DHL Express is the world’s leading express logistics company, with coverage in more than 220 countries and territories. DHL Fiji has over 160 staff, with 120 staff employed in providing back-end support to our Australian and New Zealand customers’ operations.
Why Should You Choose Fiji?
DHL’s move to Fiji is centred around three BPO styles.
- Location – Fiji is only 2 hours ahead of Australia and in the same time zone as New Zealand.
- Infrastructure: We now have the Pacific cable, which allows us to exchange large amounts of data with Australia and New Zealand.
- Most importantly, the people. The Fijian people are clearly friendly. As soon as a call is made from the call centre, they immediately ask which call centre you are calling from. When they hear it’s from Fiji, they say, “Oh, I’ve been to Fiji.”