Located in Suva, Fiji, My Koro delivers cost-effective BPO solutions to clients in Australia, New Zealand and beyond. My Koro is doing outsourcing differently, offering fairer wages to staff and better conditions. We are also implementing a number of community-based initiative and charity endeavours, as part of our goal to make a positive contribution to Fiji. If cost-efficiency, results and corporate responsibility are important to your business, My Koro is a great fit for your outsourcing needs.
From Suva, Fiji, we support clients and their customers from all over the world to deliver consistent and compliant results across a range of industries. Our clients rely on us to provide quality staff, a professional work environment, all required equipment and care for our staff.
The Service they offer
- Lead Generation
- Contact Centre Support
- Quality Assurance and
- Compliance
- Tele-Market Research
- Customer support via calls, emails, and chats
- Outbound sales and appointment setting
- Back-office administration
- And more.
Why Fiji
We chose to set up My Koro in Fiji because we liked the near-shore model. Fiji is convenient for Australian and New Zealand businesses due to proximity, time zone, reliable telecommunication infrastructure, neutral accents and shared cultural bonds.
The warm and friendly nature of Fijians is a perfect fit for Australian and New Zealand businesses who want to find cost efficiencies, create a natural extension of their home offices, and want to drive results. They’re the friendliest people on the earth unless you encounter them on a rugby field.
Director’s Testimonial
We set up My Koro after falling in love with Fiji, and having worked with other outsourcing partners, we saw a gap in the market to do outsourcing differently.
The core belief which underpins My Koro is that by offering better wages and conditions to our staff, we can produce better outcomes for our clients and our people. We can attract better talent, better develop them, deliver outstanding outcomes for our clients with lower attrition of staff than our competitors, and lift up people in the community through our charitable endeavours.
We consider ourselves outsourcing with heart. We combine first class technology, knowledge and people to deliver cost-efficiencies for our clients without sacrificing quality. We’re incredibly proud of the product we have to offer businesses looking to outsource.
Hayden Ostrom Brown
Managing Director