Proficient Customer Solution

Proficient Customer Solution

PCS stands at the forefront of the BPO industry, empowering businesses to thrive in today’s competitive business landscape. We seamlessly integrate our expert, dynamic teams to work alongside you to drive results, give you back time and elevate your success. We specialize in providing top-tier business process outsourcing services tailored to meet the unique needs of our clients. With a keen focus on sustainability, we have established ourselves as a trusted partner for companies committed to forging a greener future. With offices in both Fiji and New Zealand. Our presence in these locations gives us a unique blend of local expertise and international capabilities. We take pride in offering a comprehensive range of BPO services that encompass sales & marketing, customer journey management, finance, payroll, specialised technical support and back office processing.

The Services We Offer

  • Sales & marketing
  • customer journey support & management
  • payroll
  • finance
  • specialised support & back office processing

Why Fiji

Our Founders originally come from Fiji and part of their dream has been to come back to Fiji to give back to their community and their country. Now, we have offices in Fiji and NZ, they work together to provide innovative, streamlined BPO solutions.

Directors Testimonial

“Without the support from PCS across both Fiji and New Zealand, we wouldn’t be where we are today. They are essential to ensuring the smooth running of our customer care and acquisition teams that support our solarZero members 24/7.” Andrew Booth, Founder & Executive Chairman solarZero    

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