Outsource Fiji
Services We Offer

Services We Offer

Business Process Outsourcing (BPO) has grown exponentially over the past few years. From startups to multinational corporations, every kind of business has embraced the power of BPOs. In fact, the BPO services market is exhibiting tremendous expansions and Fiji’s BPOs strategically offer the following services in Contact Centre, Human resources, Finance and Accounting, and IT Helpdesk. For other services, not listed here, the Council is proud to connect you with our members who offer specialized services and are ready to put together your dream team. Please get in touch with us here and we will assist you.

Contact Centre

What’s a BPO contact centre and what does it do? Simply put, it handles all your inbound and outbound calls. Since the majority of businesses do not have the staff, tools, and skills required to meet their customers’ expectations of contact centre service. For example, consumers expect a response in under five minutes when they call a company. But for most businesses, meeting this expectation may not always be possible. That’s where a business process outsourcing contact centre comes in. Our members who offer contact centre services have had years of experience working with clients in retail, airlines, technology, etc., and they are eager to extend their services to your business. Request a free quote directly and start the conversation. Explore

Human Resources

Businesses outsource complete or partial human resources (HR) functions and roles. Some outsource specific areas they need help with, such as recruitment, screening, onboarding, and payroll. Meanwhile, others who require to build their HR team will require training, employee record handling, and turnovers services. Since managing human resources efficiently and intelligently is crucial to your company’s success, it’s necessary to find a BPO who can offer the right mix of services. Whether you want a bundled package or you prefer to pick and choose the services you need, BPOs in Fiji will work with you. Explore 


Accounting & Finance

Accounting and Finance are important components of running a successful business. Therefore, deciding to outsource these functions to professionals will have an enormous long-term impact on your business. Outsourcing some or all financial processes can allow your company more time to focus on core parts of your growing business, offering better opportunities in the long run. BPOs in Fiji offer their clients access to a suite of services that leverage leading technical accounting, tax and technology platforms that are tailored to meet each client’s unique needs. Services include transaction processing, financial reporting, month-end close, and financial planning and analysis. Explore

IT Helpdesk

Technological advances require increasingly complex knowledge of IT and telecommunications. This has significantly expanded the industry’s service range. In addition, better IT resources tend to boost the efficiency of industry firms, which generally makes services cheaper. As a result, an increase in IT and telecommunications adoption among industry firms is expected to increase demand. Stay ahead of your competition and connect with one of our members who specialize in IT helpdesk outsourcing. Explore



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