Our members work with a multitude of industries and we are pleased to highlight here the industries we serve to connect you with our members to fulfil your outsourcing needs. If you don’t find the industry you are looking for, please reach out to us here and we will assist you.
The travel and hospitality industries cover a similar range of services where competition is very high. Small and large travel businesses keep their quality services affordable to keep them ahead of the competition. So they employ business process outsourcing (BPO) companies to help them ease the burden of tasks. Read More
Fiji's BPOs help banks and FinTech companies engage offshore teams in different aspects of their operations. They are utilizing the new trends of technology to fit their customers’ needs. Some of the services outsourced include accounting, compliance, customer care, cybersecurity, and software development to name a few. Read More
Outsourcing to a contact centre in Fiji delivers a positive customer service experience that can make or break your business. The fact of the matter is, not every business has the resources or bandwidth to keep wait times short, resolve tickets quickly, or provide the IT expertise customers expect. Read More
E-commerce is a rapidly growing industry, which comprises over 45 percent of all retail growth, means competition is fierce. Therefore, online merchants must be able to adapt and embrace new technologies and strategies to improve customer retention and stay relevant. Read More
Businesses in utilities and energy can now benefit from hiring business process outsourcing (BPO) companies to offset the added costs of managing the new stream of calls to manage schedules, invoicing, and other services. All of this requires a dedicated BPO team to handle customers’ calls. Read More
Outsourcing in the healthcare industry is popular. Hospitals outsource their services so their medical professionals can focus on giving extensive care to their patients. Besides IT services, healthcare companies also hire virtual assistants to assist them in administrative tasks. Read More
The logistics industry is predicted to see continuous growth, with the retail segment taking up significant market share due to growing digital sales channels. There is greater pressure than ever to deliver outstanding customer support services in a shorter timeframe and at a lower cost. Read more
As an industry, the real estate sector is especially vulnerable to market fluctuations. As a result, it is very important for companies operating to maintain a high level of efficiency. BPO in real estate refers to outsourcing the business processes associated with buying, selling, developing, and managing real estate. Read More
In order to gain a competitive advantage in the telecommunications industry, organizations serve the growing demands for connectivity, tackling security issues and innovating new offerings for the latest devices and technology standards. BPOs has been a strategic way for telecom companies to improve their services. Read More