Why Fiji?

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The Honourable Aiyaz Sayed Khaiyum

The remote work revolution can come to Fiji! We have a worforce, we have data accessibility, we have incentives in place to do extremely well in this industry and we are also told that our people have neutral accents with everyone in the world being able to understand us very easily.

Hon. Aiyaz Sayed-Khaiyum – Fijian Attorney-General and the Minister for Economy, Civil Service and Communications

What Fiji Offers?

Constant Innovations

BPOs in Fiji are continuously innovating. They make constant improvements to their products, services, and technological offerings.
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Decades of Outstanding Service Experience

Fiji uniquely offers decades of outstanding service experience. Customer satisfaction is not a slogan for us, it is the way of business here.
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Affordable Quality Service

Fiji offers a highly educated workforce with a unique predisposition for customer service at competitive rates.
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The Honorable Faiyaz Siddiq Koya

We can be the Pacific’s Outsourcing Hub. One of our greatest strengths as a modern economy is the development of call centres and outsourcing because it uses our greatest resource — our people. To put this into perspective, close to 5,000 Fijians, representative of a young workforce, are currently employed in the Information and Communication Technology (ICT) and BPO sectors, which contribute approximately 10% towards Fiji’s GDP.Read More

Hon. Faiyaz Siddiq Koya – Minister for Commerce, Trade, Tourism and Transport

Fiji’s BPOs

Mindpearl
Mindpearl
PlayPlay
Packleader BPO
Packleader BPO
PlayPlay
Greymouse
Greymouse
PlayPlay
Vodafone
Vodafone
PlayPlay
DHL Fiji
DHL Fiji
PlayPlay

Bula and welcome to Fiji! If you are looking for an outsourcing destination, then you have come to the right place, we would be happy to host you and your business in our bula land. 

Fiji is the most sought after business process outsourcing destination. With our inherent service culture, access to modern infrastructure and cutting edge technology we are best placed to take care of all your outsourcing needs.Read More

Ms. Sagufta Janif – Executive Director of Fiji BPO Council

Find Your Team

Find your team with us here in Fiji. We are ready to provide you with 3 quotes from our members to support your outsourcing needs.

Request a Quote

 

Testimonials

"What has surprised us tremendously is the pride our team takes in representing global brands on the world stage as proud Fijians. It’s a pathos that is ingrained in the locals from birth and that is taking Fiji positively to the world. We can't train it, we didn't build it, and we certainly didn't bring it with us. It is a wonderful silver lining to one of the best decisions we ever made to come to Fiji to do business... and you should too."                                                                                                                                                
William Pattison – CEO, Mindpearl

William Pattison – CEO, Mindpearl

"The resilience that comes with the Pacific people is not one that comes easily to any other place. They bring their best, whether it’s the worst cyclone or the COVID pandemic, and the 98% of our workforce building resilience in business continuity by working from home, delivering the best service can attest to that. And with the right outlook, the right investment, the right infrastructure and governance process, I think there are enormous opportunities here in Fiji."                                                                                      
Ritesh Singh – Manager, ANZ

Ritesh Singh – Manager, ANZ

"Fiji remains a standout. Being an outsourcer ourselves, clients need to be able to travel to the destinations for audits and assess the rigour of our operation, so Fiji is convenient in terms of timezones and one of the things that attracted us was the pool of graduates. The people here learn and speak English quite extensively. When we speak to our clients' customers, we are representing them, so a good customer service team is crucial, and the Fijian people have great customer service."
Nicholas Harrak – CEO, Recoverycorp

Nicholas Harrak – CEO, Recoverycorp

Events

Blogs

Flexible and Friendly: Fiji’s Outsourcing Advantage

While tourists have long appreciated Fiji as a premium holiday destination, an increasing number of Australian and New Zealand, and global companies have been discovering... Read More "Flexible and Friendly: Fiji’s Outsourcing Advantage"

Fiji in Top Spot for BPO Market

Fiji is well-positioned to gain from the business process outsourcing (BPO) market especially during a time as presented by COVID-19, says Lyndhurst Pte Ltd’s chief... Read More "Fiji in Top Spot for BPO Market"

Connectivity can Create Islands of Opportunity

In 2013 Mauritius saw its online industries contribute seven percent of GDP and hire 18,000 employees. Pacific Island governments can replicate that success, writes Natasha... Read More "Connectivity can Create Islands of Opportunity"

Media

Council Sets up in Fiji

For Immediate Release, Suva, Fiji Islands, October 6, 2020: The outsourcing sector was greatly impacted by COVID-19 as global lockdown made thousands of call centre... Read More "Council Sets up in Fiji"

In the News about Launching of the BPO Council of Fiji

The success of the launch was featured in the following outlets: Ministry of Commerce, Trade, Tourism and Transport (Facebook Page) “Your accomplishment extends way beyond... Read More "In the News about Launching of the BPO Council of Fiji"

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