Why Fiji?

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The Honourable Aiyaz Sayed Khaiyum

The remote work revolution has come to Fiji. Our workforce is tech-savvy. We have high broadband speeds and widespread internet accessibility. And Fijians speak in neutral, easy-to-understand accents that can connect with customers anywhere in the world. Our message to potential partners is simple: Fiji is ready to tap more of the remote work potential in the new normal.

Hon. Aiyaz Sayed-Khaiyum – Fijian Attorney-General and the Minister for Economy, Civil Service and Communications

What Fiji Offers?

Constant Innovations

BPOs in Fiji are continuously innovating. They make constant improvements to their products, services, and technological offerings.
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Decades of Outstanding Service Experience

Fiji uniquely offers decades of outstanding service experience. Customer satisfaction is not a slogan for us, it is the way of business here.
Read More "Decades of Outstanding Service Experience"

Affordable Quality Service

Fiji offers a highly educated workforce with a unique predisposition for customer service at competitive rates.
Read More "Affordable Quality Service"

The Honorable Faiyaz Siddiq Koya

We can be the Pacific’s Outsourcing Hub. One of our greatest strengths as a modern economy is the development of call centres and outsourcing because it uses our greatest resource — our people. To put this into perspective, close to 5,000 Fijians, representative of a young workforce, are currently employed in the Information and Communication Technology (ICT) and BPO sectors, which contribute approximately 10% towards Fiji’s GDP.Read More

Hon. Faiyaz Siddiq Koya – Minister for Commerce, Trade, Tourism and Transport

Fiji’s BPOs

Outsource
Outsource Fiji
PlayPlay
Mindpearl
Mindpearl
PlayPlay
Packleader BPO
Packleader BPO
PlayPlay
Greymouse
Greymouse
PlayPlay
Vodafone
Vodafone
PlayPlay
DHL Fiji
DHL Fiji
PlayPlay

Bula and welcome to Fiji! If you are looking for an outsourcing destination, then you have come to the right place, we would be happy to host you and your business in our bula land. 

Fiji is the most sought after business process outsourcing destination. With our inherent service culture, access to modern infrastructure and cutting edge technology we are best placed to take care of all your outsourcing needs.Read More

Ms. Sagufta Janif – Executive Director of Fiji BPO Council

Find Your Team

Find your team with us here in Fiji. We are ready to provide you with a free consultation to support your outsourcing needs.

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Testimonials

"What has surprised us tremendously is the pride our team takes in representing global brands on the world stage as proud Fijians. It’s a pathos that is ingrained in the locals from birth and that is taking Fiji positively to the world. We can't train it, we didn't build it, and we certainly didn't bring it with us. It is a wonderful silver lining to one of the best decisions we ever made to come to Fiji to do business... and you should too."                                                                                                                                                
William Pattison – CEO, Mindpearl

William Pattison – CEO, Mindpearl

"The resilience that comes with the Pacific people is not one that comes easily to any other place. They bring their best, whether it’s the worst cyclone or the COVID pandemic, and the 98% of our workforce building resilience in business continuity by working from home, delivering the best service can attest to that. And with the right outlook, the right investment, the right infrastructure and governance process, I think there are enormous opportunities here in Fiji."                                                                                      
Ritesh Singh – Manager, ANZ

Ritesh Singh – Manager, ANZ

"Fiji remains a standout. Being an outsourcer ourselves, clients need to be able to travel to the destinations for audits and assess the rigour of our operation, so Fiji is convenient in terms of timezones and one of the things that attracted us was the pool of graduates. The people here learn and speak English quite extensively. When we speak to our clients' customers, we are representing them, so a good customer service team is crucial, and the Fijian people have great customer service."
Nicholas Harrak – CEO, Recoverycorp

Nicholas Harrak – CEO, Recoverycorp

Events

Blogs

Advantages of Outsourcing Your Debt Recovery

Outsourcing debt recovery and contact centre services can enhance and benefit your business in many ways. Credit management is an integral part of businesses that... Read More "Advantages of Outsourcing Your Debt Recovery"

Benefits of Outsourcing Your IT Helpdesk Support

When a customer has a query or faces a problem regarding the IT technicalities of your offered products or services, the first thing they do... Read More "Benefits of Outsourcing Your IT Helpdesk Support"

Fiji’s Growing Outsourcing Industry

              Fiji’s Growing Outsourcing Industry As the demand for workforce in the BPO, KPO, and shared services sector increases,... Read More "Fiji’s Growing Outsourcing Industry"

Media

Advantages of Outsourcing Your Debt Recovery

Outsourcing debt recovery and contact centre services can enhance and benefit your business in many ways. Credit management is an integral part of businesses that... Read More "Advantages of Outsourcing Your Debt Recovery"

Centrecom, Employer of Choice in Fiji

Centrecom, Employer of Choice in Fiji Who are we? Centrecom Fiji is a customer sales, service, and support solution for global businesses that need a... Read More "Centrecom, Employer of Choice in Fiji"

Outsource Fiji to Exhibit at a Call & Contact Centre Expo in London

Outsource Fiji to Exhibit at a Call & Contact Centre Expo in London Press Release - 18 November 2022 London, United Kingdom - Fiji’s outsourcing... Read More "Outsource Fiji to Exhibit at a Call & Contact Centre Expo in London"

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