Outsource Fiji
Mindpearl
Packleader BPO
Greymouse
Vodafone
DHL Fiji
Why Fiji?
What Fiji Offers?
Constant Innovations
BPOs in Fiji are continuously innovating. They make constant improvements to their products, services, and technological offerings.
Decades of Outstanding Service Experience
Fiji uniquely offers decades of outstanding service experience. Customer satisfaction is not a slogan for us, it is the way of business here.
Affordable Quality Service
Fiji offers a highly educated workforce with a unique predisposition for customer service at competitive rates.
Fiji’s BPOs
“Bula and welcome to Fiji! If you are looking for an outsourcing destination, then you have come to the right place, we would be happy to host you and your business in our bula land.
Fiji is the most sought after business process outsourcing destination. With our inherent service culture, access to modern infrastructure and cutting edge technology we are best placed to take care of all your outsourcing needs.” Read More
Ms. Sagufta Janif – Executive Director of Fiji BPO Council
Find Your Team
Find your team with us here in Fiji. We are ready to provide you with a free consultation to support your outsourcing needs.
Testimonials
"What has surprised us tremendously is the pride our team takes in representing global brands on the world stage as proud Fijians. It’s a pathos that is ingrained in the locals from birth and that is taking Fiji positively to the world. We can't train it, we didn't build it, and we certainly didn't bring it with us. It is a wonderful silver lining to one of the best decisions we ever made to come to Fiji to do business... and you should too."
William Pattison – CEO, Mindpearl
"The resilience that comes with the Pacific people is not one that comes easily to any other place. They bring their best, whether it’s the worst cyclone or the COVID pandemic, and the 98% of our workforce building resilience in business continuity by working from home, delivering the best service can attest to that. And with the right outlook, the right investment, the right infrastructure and governance process, I think there are enormous opportunities here in Fiji."
Ritesh Singh – Manager, ANZ
"Fiji remains a standout. Being an outsourcer ourselves, clients need to be able to travel to the destinations for audits and assess the rigour of our operation, so Fiji is convenient in terms of timezones and one of the things that attracted us was the pool of graduates. The people here learn and speak English quite extensively. When we speak to our clients' customers, we are representing them, so a good customer service team is crucial, and the Fijian people have great customer service."
Nicholas Harrak – CEO, Recoverycorp
Events
10 Benefits of Outsourcing to Fiji
10 Benefits of Outsourcing to Fiji Discover how businesses in...
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Fiji Outsourcing Symposium and Exhibition, Auckland, New Zealand
Fiji Outsourcing Symposium and ExhibitionWednesday 22 February 2023 | Cordis, Auckland, New...
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Outsource Fiji Strategic Plan and Infrastructure Standards Launch
Outsource Fiji Strategic Plan and Infrastructure Standards Launch Friday 16 September 2022...
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Blogs
How to Not Regret Making an Investment in BPO?
One of the major risk factors of investing in BPO in another country that makes investors reluctant is the non-transparency of the operations. Being away...
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Advantages of Outsourcing Your Debt Recovery
Outsourcing debt recovery and contact centre services can enhance and benefit your business in many ways. Credit management is an integral part of businesses that...
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Benefits of Outsourcing Your IT Helpdesk Support
When a customer has a query or faces a problem regarding the IT technicalities of your offered products or services, the first thing they do...
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Media
Outsource Fiji signs a MoU with the Higher Education Commission Fiji
The Director of Higher Education Commission Fiji, Dr Rohit Kishore; Representatives of the Higher Education Commission Fiji; Members of the Media – Bula Vinaka, and...
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Learning Planet Scholarships | Statement by the Ms Sagufta Janif
Good afternoon, ladies and gentlemen and thank you for joining today’s press conference. It brings me great pleasure to announce the partnership between Outsource Fiji...
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10 Benefits of Outsourcing to Fiji
10 Benefits of Outsourcing to Fiji Discover how businesses in Fiji gained a competitive advantage against outsourcing destinations like India and the Philippines...
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