Australia’s ecommerce and online marketplace sector has skyrocketed during the pandemic, and with it, a growing need for capacity in customer support and the back office. With a critical shortage of workers in Australia, Fiji’s outsourcing industry has jumped to the rescue, providing retailers with flexible, high-quality services at a fraction of the cost. At this event, hear case studies from The Oodie and MILKRUN, covering: Why Fiji? Journey outsourcing to date Overview of learnings and outcomes. This will be followed by a panel discussion with three leading Fiji outsourcing companies.