The Fijian Government is committed to steering Fiji towards economic prosperity through incentives such as:
- Eliminating business licensing
- Introducing tax cuts targeted at businesses and households
- Across-the-board reductions in customs tariffs and streamlining of processes
All of which aim to improve the ease of doing business in Fiji, making us one of the most competitive destinations for businesses. Via its Investment Fiji arm, the Government offers several incentives to encourage BPOs to open delivery centres in Fiji, including:
- 13-year tax holiday
- Duty-free equipment used in outsourcing centres
- Carry forward losses up to 8 years
- 25% investment allowance for renovation of buildings
- 100% tax deduction for Employer superannuation contribution
- No stamp duty
- Employment taxation schemes enabling tax deductions as follows:
- 400% – employees with disabilities
- 300% – first time employees
- 300% – work placements
- 300% – part-time workers
- 150% – employee development
- 150% – relating to family care
- 150% – relating to paternity leave
Having an ICT infrastructure that is reliable and affordable is key to our line of business, and the Council works with key stakeholders to provide tailored solutions for the BPO sector. Whilst Fiji has made significant improvements in the infrastructure provided, we will need to ensure that our infrastructure is on par with Australia and New Zealand if we are to compete for banking work. Furthermore, in terms of building infrastructure the BPO Council believes growth is scalable with Major Business Park investments planned in the Kalabu Tax Free Zone (developed by the Lyndhurst Group) and Navutu Lautoka (developed by FNPF). It is also important to note that under infrastructure, reliability of electricity supply is critical to the success of the Industry.