Outsource Fiji receives valuable insights from the Auckland event

Outsource Fiji receives valuable insights from the Auckland event

Outsource Fiji receives valuable insights from the Auckland event

Press Release | 3 March 2023

The Fiji Outsourcing Symposium and Exhibition in Auckland, New Zealand provided incredibly valuable insights to assess Fiji’s positioning as a nearshoring destination in the New Zealand market said Outsource Fiji Executive Director, Ms Sagufta Janif.

“The event was a fruitful learning and networking platform for us. Through the Fiji Outsourcing Symposium and Exhibition, we were able to better understand the needs and requirements of businesses in New Zealand and help them connect with the key stakeholders of the industry to begin their nearshoring journey in Fiji”, said Ms Janif, following the event in Auckland last week.

The symposium featured delegates from Investment Fiji, Fiji Consulate General and Trade Commission – Australia and New Zealand, Pepper Advantage, ANZ Banking Group, Tower Insurance, Digicel, Bula Outsourcing, Proficient Customer Solutions, Mindpearl, Nearshore and Star Global Solutions. The event was supported by the Australian Government’s Market Development Facility (MDF) and the Fiji Consulate General and Trade Commission – Australia and New Zealand.

“One of our strategic priority areas focuses on making Fiji the outsourcing destination of choice and establishing a brand that exuberates the essence of a top-quality outsourcing destination. Given that the Australasia region is well-aware of Fiji’s exceptional customer service skills, this event allowed Outsource Fiji to help New Zealand-based businesses discuss their future in Fiji as a potential nearshoring destination”.

“We are very grateful to the Fiji Government, especially the Deputy Prime Minister and Minister for Trade, Cooperatives, Small & Medium Enterprises & Communications Hon. Manoa Kamikamica for his virtual presence at the event, as well as the Australian Government for all its support through its Market Development Facility”, added Ms Janif.

The event saw a huge interest from New Zealand businesses operating in the financial and ICT spaces.
According to one of the attendees, Mr Mahesh Maru, Founder and Financial Advisor for Tulip Financial Services Limited, New Zealand, the Fiji Outsourcing Symposium and Exhibition was an eye-opening experience to learn more about the industry.

“Half of my clients are from Fiji, and I absolutely love working with them – but I never thought that we can actually outsource services to Fiji. We currently have an arm in India which we established a year ago and has been working very well, but obviously there are challenges like time differences while Fiji has a huge advantage in this area”, he said.

Meanwhile, attendee Josua Rasiga, Senior Associate of Bains Chartered Accountants in New Zealand said his intends to nearshore to Fiji in an effort to give back to his community back at home.

“Since I was raised in Fiji, I want to give back something to my country, especially to the graduate accountants who do not have any work”, he said.

This is the first time that Fiji has hosted any international level event, and has plans to continue this initiative in Australia, UK, and USA.