FNU Contact Centre Course Graduation
FNU Contact Centre Course Graduation – Statement by Executive Director, Ms Sagufta Janif 13.10.22 – 10.30am – Valelevu, Nasinu The Dean for the College of Businesses, …
Launch of Pepper Advantage Hub will stimulate Fiji’s outsourcing sector
Launch of Pepper Advantage Hub will stimulate Fiji’s outsourcing sector Press Release – 13 October 2022 Attorney General and Minister for Economy Honorable Aiyaz Sayed-Khaiyum while welcoming global …
Role of Location and IT Infrastructure in the BPO Industry
As an entity looking to outsource your business operations, you need to research the factors that are important in the BPO industry. It is one thing to …
Outsource Your Businesses’ Finance and Accounting Operations
A company’s finance and accounting operations are the heart of its structure. To be able to run a business smoothly, efficient and flawless finance and accounting are …
Case Study – Vodafone: Outsourcing End to End Customer Service Process
End to end customer service process requires a hefty amount of equipment, IT resources, and personnel, especially if you are a business with a high number of …
Announcement of Infrastructure Standards Launch for Fiji’s Outsourcing Industry
Announcement of Infrastructure Standards Launch for Fiji’s Outsourcing Industry Statement by Outsource Fiji Executive Director, Ms Sagufta Janif Monday 5 September 2022 | Investment Fiji Boardroom, Suva …
New Technologies Affecting BPOs
Technology in the Business Process Outsourcing (BPO) industry is a crucial element for success. That is why addressing modern technology and its effects on BPO leads to …
Outsource Fiji Strategic Plan and Infrastructure Standards Launch
Outsource Fiji Strategic Plan and Infrastructure Standards Launch Friday 16 September 2022 | Grand Pacific Hotel, Suva, Fiji Outsource Fiji, in partnership with Market Development Facility, is …
Fiji Offers Skilled Workforce for BPOs
The BPO industry is facing a new obstacle as their qualified employees cannot keep pace with their field’s ever-increasing expectations. Though outsourcing is attractive and beneficial for …
Key Benefits of International Human Resources Outsourcing
If you have a business that is growing globally, handling international employees can be unfeasible and a big nuisance. To handle the grand task, some international HR …